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Thank You for your interest in our Birthday Keys and allowing us the opportunity to be part of these Celebrations.
Attached is your draft design for the Birthday Key.
Please take a moment to review it and let us know if you’d like any changes ASAP. We create Drafts between Mon – Fri not on Weekends or Public Holidays.
If you’re happy with the design, simply reply with APPROVED so we can move it to the next step and send you our deposit details before our schedule fills up and we get Booked Out.
We require 4 working Green days (Monday–Friday) to create your key after approval. If your Deposit hasn’t been paid or the order is left until the final days or we are fully booked, a $100 rush fee will apply if we are still able to create it to cover the overtime required.
Draft files are kept for a maximum of 21 days due to the high volume of unresponsive requests. If we do not receive correspondence after a few days, your draft will be moved to our waiting list (currently around 40 keys) so we can prioritise customers who need their key started ASAP. After 21 days, un-approved drafts are removed from our system.
If the Draft is missing a Photo and you have a Photo for the key, please sent an uncropped and un-modified photo ASAP. Changing Photos once the initial photo is created, requires extra time and will increase the Key cost by $10.
