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How was the Draft as we are wanting to get this started ASAP so it can be completed before our schedule fills up and we get Booked Out.
We require 4 working Green days (Monday–Friday) to create your key after approval. If your order is left until the final days or we are fully booked, a $100 rush fee will apply if we are still able to create it to cover the overtime required.
Draft files are kept for a maximum of 21 days due to the high volume of unresponsive requests. If we do not receive correspondence after a few days, your draft will be moved to our waiting list (currently around 40 keys) so we can prioritise customers who need their key started ASAP. After 21 days, un-approved drafts are removed from our system.
If the Draft is missing a Photo and you have a Photo for the key, please sent an uncropped and un-modified photo ASAP. Changing Photos once the initial photo is created, requires extra time and will increase the Key cost by $10.
