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Good News,
Your key has now progressed to Production Setup, where we prepare materials and create the precision files required for MonaLiza to begin.
No further changes can be made from this point.
Once this stage is complete, your key will be placed in the queue and will begin cutting and creation as soon as the current keys in progress are finished.
MonaLiza will email you as soon as she begins working on your key.
Tap below to follow every step live:
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Thanks
Ken
FAQ Questions
Q: How come my Key was finished way ahead of schedule?
A: We run a very structured production calendar. Many customers pre-book their key months or weeks in advance but sometimes deposits aren’t paid when promised. Rather than waste valuable production time, we move ready-to-go keys (like yours) into those open spots. This means your key may be completed much earlier than originally estimated, without compromising quality, without rushing, and at no additional cost.
You may notice your EDC (Estimated Date of Completion) adjust in some of our automated emails. This simply reflects our system automatically repositioning your key into an earlier open production window created by unpaid bookings.
We never slow down excellence. We simply maximise every available production window.
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Q: I didn’t need my key for several months — why was it completed so early?
A: We can’t always predict how full our calendar will be 2–3 months ahead. Instead of risking a last-minute rush when your date approaches (and potentially being fully booked), we prefer to complete your key when a secure production window becomes available. This removes stress for everyone — especially you.
There is absolutely no pressure to make the final payment early. Your key is safely completed and ready whenever you are.
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Q: I can see the Draft of the Key but not the Photo of the Finished Key?
A: Once MonaLiza has completely finished the final detailing of your Key she will upload a real photo which will replace the Draft image and this will then send you the final email saying your Key is completed.
